Get access to advanced options and granular control as you rebind buttons, assign macros, personalize device lighting and more. (Blackwidow v2, Naga chroma, And Firely hard) I installed Synapse 3, loaded it up, and noticed it said no devices were connected. Video - How to detect a Razer device in Razer Synapse 3. However, keyboard and mouse issues likely aren't tied to the Razer desktop software. So Synapse detects them, just won't work. I've been faithful to Razer Synapse 2.0 for years now as I've always been more familiar and preferred it rather than 3. If it doesn't work there, your device may have hardware issues, like a bad USB connector or cable. Please Help! In order to use the devices we've had to bypass detection so that they work with the Razer Chroma plugin. The most common case users noticed is that Razer BlackWidow Chroma can’t be recognized by Razer Synapse software.
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